Trusted by Customers Across Surrey
We’re proud of the positive feedback we receive from our customers.
Our clients trust us for our reliability, professionalism, clear communication and high-quality results.
We instructed Mike to try to get a competitive quote after receiving a hefty figure from a separate firm. Mike was able to fit us in at short notice for an initial review of the work, provided a much more reasonable quote the same day, and attend to carry out the repair immediately on receipt of the part required the following day. Mike carried out the work required, explained the process and gave some advice on operating the system in general which was well received. We will definitely be using Cross Plumbing for our servicing and plumbing needs moving forward.
Mike was fantastic – super quick to arrange the job and discuss all the options. No long wait time to get booked in either. Did the job perfectly, no mess, no fuss – all in all, a very easy and reassuring experience for someone like me who knows nothing about plumbing or DIY! 100% would recommend and use again.
Mike fixed some leaking radiator valves but then gave us a lesson on our heating system, fixed the pressure drop in the boiler and raised the temperature setting of our hot water and generally sorted us out – all without making us feel foolish for not knowing enough ourselves. An excellent operator with a great attitude and manner, who goes the extra mile because he knows it makes all the difference for repeat business and building client trust.
Great communication, fantastic job fixing our leak and replacing outside tap, wouldn’t hesitate to recommend.
Fixing a leaking bath, replacing pop up plug and cable linked to the overflow. Sent a competitive quote. Offered an early appointment. Fixed the leak, thanks Mike!
Super quick response. The work was carried out within 48hrs of first contact. Extremely professional and will defo use again.
Mike did a great job for us after another plumber had let us down. He completed various works for us (boiler and hot water tank commissioning, mag filter installation, water hammer arrestor installation, auto stop cock shut off installation, UFH repair amongst others). Mike’s problem solving skills are excellent. He helped us track down and resolve a worrying knocking noise at minimum cost. We would have no concern in recommending Mike!
Mike was friendly, courteous and showed up exactly when he said he would (for both the initial meeting as well as on the day of the job). A quote was provided in a couple of days after the meeting. The bathroom pump was replaced and associated pipes were shaped/fitted. The shower works well now and we would be happy to hire Mike again. Cheers!
We engaged Mike to replace the taps in our main bathroom for both the sink and main bath/shower which we bought separately. He also investigated a potential leak in our ensuite shower. We found Mike to be very professional, prompt and thorough in his work with a very polite manner too. His standard of workmanship is very high and I would definitely recommend him and engage him for future work.

